Solutions for Utilities/Communications

The utility industry has seen unprecedented changes recently as the impact of deregulation is felt. Lines between utility services have become blurred, and traditionally integrated products and services are now unbundled and subject to competition. Each change seems to create winners and losers, and you cannot afford to meet these challenges unprepared. In order for your utility to survive and thrive you must ensure that you lead the way in enhancing efficiency and customer service. Improving the way that you deal with your incoming payments is one way to accomplish this.

Utility/Communications Payments:

Timely and accurate processing of your payments is critical, not only to maximize cash flow, but also for customer service. For example, when an account is in arrears and up for disconnect or suspension of service, you need to know when a check arrives. RP$ Hot File will notify you as soon as the check is scanned in, so that you can take action. The security and audit features of RP$ will ensure accurate account postings to eliminate mis-posted payments and avoid costly error correction and potential customer dissatisfaction. RP$ can also handle multiple amounts for multiple services, plus net and gross payment amounts. With the RP$ CAR/LAR feature you can process mixed net and gross payments, partial payments, and multiple payments without sorting!

Communications and Utility Solutions:

• RP$ Transport
• RP$ Desktop
• RP$ Micro
• RP$ Base Software
• RP$ Hot File
• RP$ CAR/LAR
• RP$ Image Archive
• RP$ Remote Deposit
• RP$ Credit Card
• Over The Counter
• Electronic Bill Presentment and Payment (EBPP)

Our Utility Clients Include:

30 Electrical Cooperatives

U.S. Energy Corp.
Frankfort Plant Board
Newfoundland & Labrador Hydro Electric
Newfoundland Power
Cambridge and North Dumfries Hydro
Hamilton Hydro
Halton Hills Hydro
 

Our Communications Clients Include:

World Discount Telecommunications
AT&T Canada

Creditron solutions integrate with all CIS systems, including: