Case Study: Solutions for Microsoft Business Solutions-Great Plains

Creditron's ROI is an automated payment processing solution for Microsoft Business Solutions-Great Plains users. ROI automates the processing of incoming payments making it faster and easier. Checks are automatically scanned and applied to open invoices in your customer's account - taking into consideration credits, returns and discounts! This cost effective solution allows payments to be applied and posted in less time and scanned images are archived and easily accessible - no more need for photocopies!

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But does ROI really make a difference?

Problem

A major wholesale distribution company with 60,000 customers and thousands of open invoices in their A/R, was receiving hundreds of payments per day and processing them manually. The nature of their business (early payment discounts, credit notes, shipping charges and other exceptions0 meant that application of payments was a very manual process and often payments were not applied until the day after they were received.

Solution

Since implementing ROI, 60% of their payments post automatically without operator intervention and the balance of payments are posted more efficiently by fewer operators. The staff required to perform posting was reduced by 76% and over 95% of payments are now applied and posted on the same day they are received!